Our History

Homebridge was founded in 1985 by a group of non-profit community-based organizations who wanted to improve the delivery of IHSS services in San Francisco. These organizations included Independent Living Resource Center, Self-Help for the Elderly, Mission Neighborhood Centers, Kimochi, Inc., Bayview-Hunters Point Multipurpose Senior Services Center, and Catholic Charities. 

Over time, we evolved to become one agency while retaining deep relationships with our partners in service. In March 2015, we changed our name from In-Home Supportive Services Consortium to Homebridge.

Throughout our history, Homebridge has developed and refined an approach to home care that combines client services, extensive training and supervision of caregivers, and coordination with other public and private organizations to provide the services needed for clients to continue living independently at home. Our integrated approach has resulted in steady and significant organizational growth, fueled by growing public and private support.

Homebridge Timeline

1985

The IHSS Consortium was formed by a group of non-profit social service agencies that for many years had been serving diverse individuals and groups in San Francisco, especially seniors and disabled clients.

1991

On July 1, 1991, the Consortium was awarded a Supported Independent Provider (SIP) contract from the San Francisco Department of Social Services (SFDSS). Its purpose was to provide supplemental supervision to IHSS Independent Providers (IPs), higher wages for IPs, and care coordination services for IHSS clients assigned to the seven Consortium member agencies. Approximately 250 clients totaling 16,900 hours per month were referred to the Consortium and were served by 175 trained IPs. Training was provided in four languages. This model preceded the establishment of Public Authorities and included a registry of workers, support for Providers with difficult clients, and care coordination for the most at-risk clients.

1992

The Consortium was awarded a Geriatric Aide Training Demonstration contract by the U.S. Department of Labor. The Consortium’s 21-hour Home Care Basic Training program graduated 180 individuals and placed 150 graduates in IHSS jobs as IPs, as well as referring individuals to advanced jobs and/or specialized training programs. From July 1991 to June 1994, the Consortium recruited and trained over 600 individuals.

1994

The Consortium was awarded a three-year contract by the SFDSS to deliver intensive supervision and 150,000 annual hours of in-home supportive services to elderly and disabled clients. Prior to our award, the entire 750,000 hours of contracted IHSS services was provided solely by a for-profit agency. The contract was extended in June 1997 for an additional year through June 30, 1998. As part of its intensive supervision model under this contract, the Consortium continued to provide linguistically- and culturally-appropriate supervision services, matching Home Care Providers to clients based on linguistic, cultural, and other client needs, as well as accessing other services for clients. The intensive supervision was provided by out-stationed field supervisors at seven subcontracting agencies. Also in 1994, the Consortium was awarded an ongoing contract by the Commission on the Aging to assist in the development of the agency’s IHSS services.

1998 

The Consortium was awarded a new three-year contract with the San Francisco Department of Human Services (DHS) for 375,000 hours per year. The Consortium’s increase in hours meant a corresponding reduction in hours for the other contractor — Addus Health Care. Workers and clients were smoothly transferred from Addus Health Care to the Consortium on August 1, 1998.

1999

In the spring of 1999, the Consortium contracted with the Adult Protective Services (APS) unit of the City’s DHS Adult Services Program to provide emergency IHSS services for APS clients.

2000

In April 2000, the Consortium was invited by the Western Addition/Marina Senior Central to provide 1,545 hours of emergency, short-term IHSS services for clients in their service area. This contract was renewed for a second year and continued through June 2002.

2001

In July 2001, the Consortium was awarded a new three-year contract with the DHS to provide a total of 1,360,000 hours of home care services with intensive supervision: Year 1 — 410,000 hours, Year 2 — 450,000 hours, and Year 3 — 500,000 hours.

2002

The Consortium became the sole contractor with DHS, providing all in-home supportive services for the City & County of San Francisco. Workers and clients were smoothly transferred from Addus Health Care to the Consortium on February 1, 2002.

2005

The Consortium was awarded a new three-year contract with the City & County of San Francisco to provide 730,00 hours of in-home supportive contract services annually.

2009

The Consortium was awarded a three-year contract with the City and County of San Francisco to provide 794,000 hours of in-home supportive contract services annually.

2010

The Consortium launched the Training Academy for Personal Caregivers and Assistants (TAPCA), funded through the San Francisco Department of Aging and Adult Services.

2011

TAPCA partners with JVS as a vocational training provider for the San Francisco Healthcare Academy and with the California Community College Chancellor's Office for an HRSA grant to develop a standardized curriculum and certification process for California home care workers. TAPCA receives a Community Development Block Grant to recruit, train, and provide job placement assistance for home care providers

2013

The Consortium was awarded a new four-year contracts with the City and County of San Francisco to provide 630,000 hours of in-home supportive services annually and Home Care Provider skill development training and support. TAPCA expands workforce training through multiple contracts.

2014

The Consortium launched a new service for consumers and caregivers: TAPcare (Trained and Professional Care). TAPcare is an online marketplace for consumers looking for at-home care to find trained, experienced caregivers who are graduates of our TAPCA training program. The service is intended for consumers and their families who are able to hire and supervise their own caregivers independently. For more information about TAPcare, click here.

The Consortium launched service in San Mateo County under a contract with the Health Plan of San Mateo for 79,000 hours of service per year to 75 clients.

2015

The Consortium changed its name and branding to Homebridge.