IMPACT // We create meaningful difference.
Read some of the stories below of how Homebridge staff partner with clients to create meaning difference in their lives.
Miguel F., Client
“I’m all alone. No one would have helped me. It’s only me and Marisol,” said Miguel speaking about his Home Care Provider, Marisol. Miguel, pictured at left, was at risk of becoming homeless because of the hazards of years’ worth of belongings cluttering his home.
Homebridge’s care team (including service coordinator Enedina Mendoza and scheduler Jackie Varela pictured below at left) worked to ensure Miguel’s home since 1993 continued to be his home. In addition to connecting Miguel with legal resources, his care team partnered with him to ensure he would being accepting support from Homebridge again. Home Care Provider Marisol, a 17-year Homebridge veteran, worked for a week to make Miguel’s home free from anything that could lead to an eviction. Marisol even accompanied Miguel to court and celebrated together when he was able to stay at his home.
Thanks to Marisol and the Homebridge care team for supporting Miguel!
Kevin T., Home Care Provider
“If you’re going to work, at least have it be something where you’re helping and have a chance to connect with people and make improvements in clients lives,” says Kevin T., a Homebridge Home Care Provider for nearly three years.
Kevin did just that several years ago when an electrical fire broke out in the apartment of a client. Kevin said, “I thought the fire was outside so was really nervous when I saw it inside my client’s apartment.” Kevin was able to extinguish the fire before the fire department even arrived.
It’s not every day a Home Care Provider puts out a fire. But Homebridge providers do make daily impacts. Recently, when Kevin had a break in his schedule due to a cancelation, he took initiative to support a client who was going to have a room inspection. For many Homebridge clients, a successful room inspection can mean the difference between being housed and homelessness. Kevin spent several hours cleaning the client’s room. Due to Kevin’s forethought, the client avoided a lease violation and remains in their home.
“The most meaningful part of being a Home Care Provider,” Kevin says, “is knowing that you’re helping people who wouldn’t otherwise be receiving support. We are the last chance many people get to receive services and support.”
Tynisha W., Home Care Provider
The first two times Tynisha met her new client, she didn’t see her. Tynisha sat on the floor of the hallway, talking with her client through the door because the client felt ashamed at how her apartment looked.
On her third visit, Tynisha convinced the client to unlock the door. The door would hardly open and once she could see inside, Tynisha realized there was no place to walk. The client, who suffers from body lice, was crying, saying, “Look at my house. I understand why no one wants to help me.”
Tynisha (on left with client services coordinator Tee-Jai Lampkins) helped her into the shower, made her feel comfortable, and proactively convinced her to accept help. Within weeks, Homebridge removed 30 large bags of papers and non-working electronics. The client, in her 80’s with no family support and fearing becoming homeless, says she is, “happy I got it done.” Her door can fully open and she can, again, see her kitchen sink.
Tynisha has been a Home Care Provider for nearly two years. When she first started, she was ready to quit because she felt the work was too stressful and hard. Today, she says, “What I do is challenging sometimes, but I get attached to my clients and I won’t leave them.” Tynisha’s impacts aren’t just on her clients. Her two year-old daughter has clearly seen the compassion, patience, and care she brings to the job because she recently said, “Mommy, I want to go do what you do.”
Humbert W., Client & En Xia H., Home Care Provider
En Xia comes from a family devoted to caring for others. Her parents modeled the patience and commitment needed to enjoy this work and her two older brothers are doctors in China. En Xia says that when she helps somebody, she herself feels happy.
En Xia, who has been a Homebridge Home Care Provider for 13 years, worked in a sewing factory before pursuing her passion and her family’s professional calling.
Twice a week for the past three years, En Xia has provided services to Humbert who just celebrated his 89th birthday. Humbert immigrated to the U.S. through NYC and, in 1951, was drafted into the Army and fought in the Korean War. His family now lives in Canada, but Humbert says that the two days En Xia is with him, “those are good days because she’s the best.” In addition to cleaning his apartment and making food (the aroma of the tomato and garlic meatball dish En Xia had made for Humbert was delectable), Humbert says the best part of En Xia’s twice weekly visits are their times singing together. En Xia, who received the Home Care Provider of the month award earlier this year, sings traditional Chinese music in Cantonese to many of her clients, including Humbert.
En Xia’s dedication to caring for others has inspired many around her. Among them is her own son who she is helping support as he studies to become a nurse, furthering the family tradition.
Below is a video of En Xia and Humbert singing together.